This time I want to share with you, one of my three "game-changer" books of 2017: "The Deming Management Method."
It's incredible how this guy's view, (whom by the was born in 1900), is not only valid for today's management but the cornerstone for the companies fighting to thrive and survive in the future.
He proposed fourteen points, and seven deadly deceases which every manager should be aware of, these are my favorite: 1. Create constancy of purpose. 5. Improve constantly and forever the systems of production and service. 8. Drive out fear.
Let me share with you my highlights of this great book: